SideDrawer Sub-Processors
To support SideDrawer in delivering the Services, SideDrawer engages third-party service providers as sub-processors.
Last updated: October 20, 2025
This page identifies our sub-processors, describes where they are located, lists what services they provide to us and identifies the type of Personal Information processed.
Our business needs may change from time to time and SideDrawer will periodically update this page to provide notice of additions and removals to our list of sub-processors.
| Service Provider | Types of Personal Information processed | Processor Activities | Location |
|---|---|---|---|
| Amazon Web Services | All demographic information and personal records | Data hosting and storage (cloud services) | USA, Canada |
| Auth0 | SideDrawer Username, Email, Password, Social ID (OpenID), Authentication History | Validates the credentials of the user at the time of logging in to the application | USA |
| MongoDB Atlas | All demographic information and personal records | Data management and storage | USA, Canada |
| JIRA Service Desk | Name and Email Addresses | Customer support | USA |
| Twilio | Name and cellphone number | Used to verify the session using MFA (text message) | USA |
| SendGrid | Name and emails | Communication with customers | USA |
| Stripe | Payment card information, name, email and billing address | Payment processing for subscription purchases | USA |
Last updated: October 20, 2025 · v02.20.03.30
Questions about our sub-processors?
We can walk through any sub-processor on this list, the safeguards in place, or our Data Processing Agreement.
